{"id":12608,"date":"2016-07-26T17:26:17","date_gmt":"2016-07-26T17:26:17","guid":{"rendered":"https:\/\/terrall.es\/orders-and-refunds\/"},"modified":"2022-06-01T14:23:34","modified_gmt":"2022-06-01T14:23:34","slug":"orders-and-refunds","status":"publish","type":"page","link":"https:\/\/terrall.es\/en\/orders-and-refunds\/","title":{"rendered":"orders and refunds"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12608\" class=\"elementor elementor-12608\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-14880044 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"14880044\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-29eb09c7\" data-id=\"29eb09c7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2518f2 elementor-widget elementor-widget-text-editor\" data-id=\"2518f2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 20-09-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h1>Incidents during transportation<\/h1>\nWe watch the quality of the packaging so that the products&nbsp; arrive at home in perfect condition, but if some box arrives stained and it seems clear that some bottle has broken do not accept it. The carrier will return it to us and we will promptly send you a new order with no shipping costs at the replacement.\n<h1>Product returns<\/h1>\nOur products are produced under European regulations, but we understand that perhaps there is a customer that does not satisfy our product, so&nbsp; you&nbsp; can return for a period of 15 days. It is essential that the containers (bottles, cans, bottles, bottles \u2026) have not been opened and maintain their guarantee seals. Once they arrive at our premises we will proceed to return the amount of the product that is returned, the amount of the port of return is paid by the customer.\n<h1>Defective product<\/h1>\nIf you open a container and believe that the product is not in optimal conditions we would appreciate you to call the phone&nbsp;<a href=\"tel:973142950\">973 142 950<\/a> or write us to the email&nbsp;<a href=\"mailto:info@terrall.es\">info@terrall.es<\/a> to explain the problem and we will solve it properly as the case may be.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Incidents during transportation We watch the quality of the packaging so that the products&nbsp; arrive at home in perfect condition, but if some box arrives stained and it seems clear that some bottle has broken do not accept it. The carrier will return it to us and we will promptly send you a new order &hellip; <br \/><a href=\"https:\/\/terrall.es\/en\/orders-and-refunds\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">orders and refunds<\/span><\/a><\/p>\n","protected":false},"author":1178,"featured_media":11418,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-12608","page","type-page","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/terrall.es\/en\/wp-json\/wp\/v2\/pages\/12608","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/terrall.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/terrall.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/terrall.es\/en\/wp-json\/wp\/v2\/users\/1178"}],"replies":[{"embeddable":true,"href":"https:\/\/terrall.es\/en\/wp-json\/wp\/v2\/comments?post=12608"}],"version-history":[{"count":2,"href":"https:\/\/terrall.es\/en\/wp-json\/wp\/v2\/pages\/12608\/revisions"}],"predecessor-version":[{"id":12610,"href":"https:\/\/terrall.es\/en\/wp-json\/wp\/v2\/pages\/12608\/revisions\/12610"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/terrall.es\/en\/wp-json\/wp\/v2\/media\/11418"}],"wp:attachment":[{"href":"https:\/\/terrall.es\/en\/wp-json\/wp\/v2\/media?parent=12608"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}